{"id":928,"date":"2022-02-01T16:19:48","date_gmt":"2022-02-01T16:19:48","guid":{"rendered":"https:\/\/casaprint.ca\/?page_id=928"},"modified":"2023-02-21T22:48:28","modified_gmt":"2023-02-22T03:48:28","slug":"faq","status":"publish","type":"page","link":"https:\/\/atwaterclubprint.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I visit your showroom at any time and do I require an appointment?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Absolutely, you may visit our showroom simply call our office and make an appointment or click our “book and appointment” link from our drop down menu bar. You will be able to meet and discuss your event needs with our design and print experts. We will show you our different products along with paper styles.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat if I have my own design, can you print it?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, we can print your design not a problem at all. We have 2 sets of prices, 1 set if you supply your own design and the other set if you would like our design team to create it for you?<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat if I don't like any of the design concepts your team created for me, what happens next?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If for any reason you do not like your designs, we will call you to discuss your designs. We want you to be 100% satisfied, this is why we keep working with you until you love your designs.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes your staff service us in both French and English or only English?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Our staff can service you in French, English, Italian and Spanish.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I get a quote?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

All our prices are online, simply find the product or service you need and fill out the short forms and it will automatically give you the price. If you are looking for dance floor wrap prices and don’t know the exact size, simply call our office or click the contact us page and fill out the short form. We will contact you right away.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are your methods of payment?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We accept Visa, MasterCard, Interac, E-Transfer, Certified checks and Cash. Sorry no personal checks will be accepted.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow does payment work?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Very simple, once you have decided the products or services you would like to order, we require a deposit the day of signing and the balance is due the week of your event. All rental items require a security deposit to cover any loss or damages.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I need to leave a deposit to reserve my order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We require a deposit the day of signing and the balance is due the week of your event. All rental items require a security deposit to cover any loss or damages.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I change or cancel items on my order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You will be working directly with our design and print team, this means you will be able to make as many alterations to your designs as you would like. Unfortunately all deposits are non refundable.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you deliver and pick up?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Of course we deliver and pick up. Our support staff works seven days per week. We also offer a night pick up service, there may be additional transport fees.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you provide partial or full installation?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

That is what sets us apart. Our expert staff are able to provide the partial or full installation of your rentals including the transportation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you service outside the Montreal \/ Laval area?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We do not only service the Montreal \/ Laval area but the full Quebec, Ottawa and Toronto areas.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I need to pay for broken, damaged or lost items?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If items are not returned or lost, the security fee of that item will be used to cover the cost of the repair or replacement of that item . We ask that you return all broken items to our office.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen can I pick up my rental item?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The office will advise you when the items are ready for pickup All items must be picked up between 9:00 am and 5:00 pm, however we do offer weekend pickups.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen do I need to return my item?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

All items must be returned the day that your contract stipulates, if you do not additional time simply contact our office and let them know you will need more time to return your items.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it my responsibility to come with the proper vehicle to fit the rented items?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We will always advise you on what vehicle you require for the rentals. In order to protect our products, if you do not come with the proper vehicle, the paid rental items will not be given.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy should I choose PMG Print?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
– We offer you over 30 years of design and print experience.
\n– All our products include design service, which means you do not pay for design service ( up to 3 rounds of changes per product )
\n– Our prices and service are unbeatable.
\n– Most of our products offer free delivery.
\n– We offer free consultation, simply call our office and book an appointment to meet with our design and print experts.
\n– Best of all, we offer money back guarantee, if you are not happy, we will make it right.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Can I visit your showroom at any time and do I require an appointment? Absolutely, you may visit our showroom simply call our office and make an appointment or click our “book and appointment” link from our drop down menu bar. You will be able to meet and discuss your event needs with our design […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-928","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ - PMG DESIGN & PRINT<\/title>\n<meta name=\"description\" content=\"Can I visit your showroom at any time and do I require an appointment? Absolutely, you may visit our showroom simply call our office and make an appointment or click our “book and appointment” link from our drop down menu bar. You will be able to meet and discuss your event needs with our design […]\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/05bc1907-483f-4372-9af9-9bed2aa81b0b.cc10.conves.io\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - PMG DESIGN & PRINT\" \/>\n<meta property=\"og:description\" content=\"Can I visit your showroom at any time and do I require an appointment? Absolutely, you may visit our showroom simply call our office and make an appointment or click our “book and appointment” link from our drop down menu bar. 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